I had to rebuild my OS and lost my Money Dance installation. I also dont have the key: I guess it was stored on the drive with the OS. Fortunately I exported my Money Dance backup file to a separate drive.
I have put my email into the "license key recovery" box on the website, but still have not received my license key. Please can you look into this.
Thank you for contacting Moneydance support.
I've resent the original order confirmation including your license key to your email address.
I can confirm your license key is valid for use with Moneydance 2017 and Moneydance 2020.
If you wish to upgrade to Moneydance 2020.2 (1929), you can download it here.
Alternatively, if you would prefer upgrading to Moneydance 2021.1 (3069), you can enter your current license key into the 'Upgrading?' box on this page to redeem a 50% discount. After purchasing, you'll be sent a new license key via email.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.