License Key Recovery

When you purchase Moneydance from our website directly, you'll be sent a license key via email from our payment processing partners.

If you are unable to locate your license key, you can enter your email address into "Lost Key?" field on our purchasing page. This will re-send the license key to your email address directly.

If you no longer have access to the email address you have used, you can contact the support team by emailing support@infinitekind.com, or by creating a private discussion on the support forum.
Once we've located the purchase using the older email address (or your billing address) we can request a copy of the license key is sent to your new email directly.

If you have purchased Moneydance from the Mac App Store, you aren't given a license key as the software is registered automatically. You can download updates for Moneydance via the App Store rather than from our website. Please do not download the version from our website, as Apple runs their own purchasing and licensing system separate from ours, so your purchase will not be recognized. Updates to Moneydance usually take a few extra days to filter over to the Mac App Store, as all software submissions need to go through Apple's review process.