Push back buffer is full

jrmoye's Avatar

jrmoye

24 Feb, 2019 01:18 PM

I am considering changing from Banktivity to Moneydance. I downloaded a trial copy of Moneydance. I then accessed one of my accounts and imported 1 year of data for that single account. After playing with that import, I attempted to import data from a second account and got a window that said, "Push back buffer is full." I am not sure what that is telling me. I have no idea what a pushback buffer is or how one fills it or empties it. I would appreciate some guidance on this. I have searched the Knowledge Base and the Discussions but find nothing mentioned. Is this a condition due to this being a trial copy? I like what I see so far but would like this cleared up before I make a move.

  1. 1 Posted by jrmoye on 28 Feb, 2019 04:30 AM

    jrmoye's Avatar

    I took a leap of faith and bought Moneydance. My hope was that when I moved from the trial mode to the paid for mode, the "Push back buffer is full," would be eliminated, but I was wrong. When I attempt to download data from my accounts, I get the same response. So, I am stuck and in a position of not being able to download anything. Again, my question is, what the heck is causing this problem, and what can be done about it. Now that I have paid for the license, I am getting a more elaborate version of the same message which is still not allowing me to do anything. I am including a screen shot of this new window. Not to be pushy, but I really would like some help in this. In advance, thanks.

  2. 2 Posted by dwg on 28 Feb, 2019 05:50 AM

    dwg's Avatar

    I'm a fellow user.

    It is not a trial vs register version problem.

    Other users are reporting the same problem with BECU see:

    http://help.infinitekind.com/discussions/online-banking/9895-moneydance-stopped-connecting-to-my-bank/page/2#comment_46950831

  3. 3 Posted by jrmoye on 04 Mar, 2019 12:19 PM

    jrmoye's Avatar

    Thanks, I an not sure, but I think I have partially solved the problem. My Checking account now performs as it should. My savings and Money Market accounts are downloading new transactions, but are also reloading the checking activity. I then have to go in and delete the checking transactions. Very annoying and time consuming!

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