iPad Updates
Stephen dearsley
via web
I am trying to update or delete an entry while I'm on the road with my iPad and can't seem to do so - any suggestions?
via web
I am trying to update or delete an entry while I'm on the road with my iPad and can't seem to do so - any suggestions?
2 Posted by Brian Adler on 07 Sep, 2010 09:43 PM
Stephen,
I apologize we haven't replied before now. I believe what you're asking is how to delete a transaction on the Ipad App. Is that correct? If so, you can delete a transaction by swiping to the left or the right on the transaction. A "delete" in red button then appears. Click that, and the transaction will delete.
If instead you want to edit the transaction, click on the transaction and then click on the whatever field you wish to change once the transactions details appear.
Sincerely,
Brian Adler
Moneydance Support
Brian Adler closed this discussion on 07 Sep, 2010 09:43 PM.
dearsleys re-opened this discussion on 24 Nov, 2010 12:46 AM
3 Posted by dearsleys on 24 Nov, 2010 12:46 AM
Hi Brian - thank for your help. Another question - where would I find my access
key in order to sync with my iPad?
________________________________
From: Brian Adler
<***@tenderapp.com>
To: "***@yahoo.com" <***@yahoo.com>
Sent: Tue, September 7, 2010 4:45:41 PM
Subject: Re: iPad Updates [Switching to Moneydance from Microsoft Money?]
Support Staff 4 Posted by Ben Spencer on 24 Nov, 2010 04:32 PM
Hi
The access key is displayed the first time you run the iPad Moneydance app. After you have registered the iPad once with the net sync extension the Access key will not be displayed again. If you are entering transactions in the iPad app you have already registered the device. You do not need to enter the access key each time in order to sync.
Sincerely
Ben Spencer
Moneydance Support
5 Posted by dearsleys on 25 Nov, 2010 06:30 PM
I just updated the OS on my iPad and it would no longer sync, so I tried
removing it and adding it back, and now I don't have the access key - any
suggestions?
________________________________
From: Ben Spencer
<***@tenderapp.com>
To: "***@yahoo.com" <***@yahoo.com>
Sent: Wed, November 24, 2010 5:36:06 PM
Subject: Re: iPad Updates [Switching to Moneydance from Microsoft Money?]
Support Staff 6 Posted by Ben Spencer on 26 Nov, 2010 09:45 PM
The only simple way to see the access key is to remove the app from your iPad and then reinstall it. However this will result int eh loss of any transactions on the iPad the have not bee synced.
Sincerely
Ben Spencer
Moneydance Support
7 Posted by dearsleys on 27 Nov, 2010 05:41 PM
Okay - I did that, and now it's not accepting the new access key (I am only
using the letters A-F and numbers 0-9 with no spaces). What should I do now?
________________________________
From: Ben Spencer
<***@tenderapp.com>
To: "***@yahoo.com" <***@yahoo.com>
Sent: Fri, November 26, 2010 3:45:59 PM
Subject: Re: iPad Updates [Switching to Moneydance from Microsoft Money?]
Support Staff 8 Posted by Ben Spencer on 27 Nov, 2010 05:52 PM
The system only rejects an access key if a typo has been made. I encourage you to double check to make sure it is entered precisely.
I am fairly certain that the system is not case sensitive and I would enter the letters as capitals to be sure.
Sincerely
Ben Spencer
Moneydance Support