access key
please tell me where i get the access key from , i have synced once to my ipod touch via home network but now it wont let me do it???
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please tell me where i get the access key from , i have synced once to my ipod touch via home network but now it wont let me do it???
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Ben Spencer on 26 Jun, 2010 03:27 PM
I am afraid that the access key is only displayed once when you start the iPhone app for the first time. To see the code again you would need to reinstall the iPhone app.
Is it the case that the netsync extension in the desktop app nolonger lists the iPhone app? Or are you just not getting the programs to sync?
Ben Spencer
3 Posted by vic on 27 Jun, 2010 06:06 AM
Is the access key the bunch of 4 alpha-numerics that are shown on the iPod screen the 1st time I start the app?
Support Staff 4 Posted by Ben Spencer on 28 Jun, 2010 01:04 PM
Yes that it.
Ben
5 Posted by dave on 29 Jul, 2010 01:24 AM
Do you need to enter all 12 of the numerics? are the spaces included?
Support Staff 6 Posted by Ben Spencer on 29 Jul, 2010 03:19 PM
Yes enter all 12 of the hexadecimal number blocks. Only the digits 0-9 and the letters A-F are used do not include spaces.
Ben
7 Posted by markbirrell on 30 Jul, 2010 02:45 AM
Sent from my iPad
8 Posted by Tim Hopewell on 27 Aug, 2010 05:41 PM
I'm assuming that you should enter the 4-digit blocks going from left to right (rather than top to bottom) and put a space between each block. I've tried this, but when I click the OK button I immediately get an error message stating "Unable to sync with Tim's_iPhone. Please verify access key." I checked to verify that I don't have any typos in the code, but have been unable to sync.
Support Staff 9 Posted by Ben Spencer on 27 Aug, 2010 06:07 PM
Yes you should enter from left to right however you should not enter any spaces.
Ben
10 Posted by Tim Hopewell on 27 Aug, 2010 06:17 PM
That did it. Thanks!
11 Posted by Tim Hopewell on 27 Aug, 2010 06:19 PM
Tim Hopewell
***@comcast.net
----- Original Message -----
From: "Ben Spencer" <***@tenderapp.com>
To: ***@comcast.net
Sent: Friday, August 27, 2010 2:09:49 PM
Subject: Re: access key [Switching to Moneydance from Microsoft Money?]
Ben Spencer closed this discussion on 27 Aug, 2010 07:23 PM.