Using trial version for Mac, all options grey
bill rohwer
when I reach the "Please choose the account you wish to use, all options are gray but "cancel."
when I reach the "Please choose the account you wish to use, all options are gray but "cancel."
2 Posted by bill rohwer on 02 Sep, 2011 03:54 PM
I should have added that this occurs when I try to set up in the "online banking signup" process.
Support Staff 3 Posted by Jon Hoover on 02 Sep, 2011 06:54 PM
Hi Bill,
Would you mind sending us a screenshot of what you are encountering? Have you selected an account, I believe that 'okay' is greyed out until you select an account.
Sincerely,
Jon Hoover, Moneydance Support
4 Posted by bill rohwer on 02 Sep, 2011 07:56 PM
Thanks, Jon, for your reply. See attached file.
5 Posted by bill rohwer on 02 Sep, 2011 07:57 PM
Also, the Account selection list is also grayed out.
Support Staff 6 Posted by Jon Hoover on 03 Sep, 2011 07:04 PM
Hi Bill,
So the drop down menu next to Account:, when you click on it, it won't do anything?
Sincerely,
Jon Hoover, Moneydance Support
7 Posted by Bill Rohwer on 04 Sep, 2011 08:01 PM
Jon --
Right. I've asked my bank for a new pin so I can start fresh again. We'll see.
-- Bill