Download transactions failed
Victor Von
via web
Download transactions stop working since yesterday (March 10, 2010) and following is the log from console:
Starting Moneydance 2010r3 (751)
Settings Folder: /Users/chihvon/.moneydance
OS: Mac OS X 10.6.6 x86_64
Java: 1.6.0_22 (Apple Inc.)
ConnectionTask for Update_If_Needed done, result true
setStatus(Downloading Charles Schwab Bank, -1.0)
setStatus(Downloaded zero new transactions for Charles Schwab Bank,
0.0)
setStatus(Downloading American Express Business Card, -1.0)
setStatus(Downloaded zero new transactions for American Express
Business Card, 0.0)
setStatus(Downloading Victor's AXP Card, -1.0)
setStatus(Downloaded zero new transactions for Victor's AXP Card,
0.0)
setStatus(Downloading Charles Schwab Brokerage, -1.0)
setStatus(Downloaded zero new transactions for Charles Schwab
Brokerage, 0.0)
setStatus(Downloading Pamela's Ameritrade Account, -1.0)
--> Warning: unidentified entity: --> Unhandled OFX
message set: DIV setStatus(Downloaded zero new transactions for
Pamela's Vanguard IRA, 0.0)
setStatus(Downloading Victor's T. Rowe Price IRA, -1.0)
setStatus(Downloaded zero new transactions for Victor's T. Rowe
Price IRA, 0.0)
setStatus(Downloading Victor's TD Ameritrade Rollover IRA,
-1.0)
--> Warning: unidentified entity: --> Unhandled OFX
message set: DIV
any idea what happened?
Best Regards,
Victor Von
P.S. I really like MoneyDance, was a Money user for 10 years and are very happy with MoneyDance now!
Comments are currently closed for this discussion. You can start a new one.
2 Posted by Victor Von on 12 Mar, 2011 06:45 PM
It looks like Markdown parsing screws up the log, let me try it again:
Starting Moneydance 2010r3 (751)
Settings Folder: /Users/chihvon/.moneydance
OS: Mac OS X 10.6.6 x86_64
Java: 1.6.0_22 (Apple Inc.)
ConnectionTask for Update_If_Needed done, result true
setStatus(Downloading Charles Schwab Bank, -1.0)
setStatus(Downloaded zero new transactions for Charles Schwab Bank, 0.0)
setStatus(Downloading American Express Business Card, -1.0)
setStatus(Downloaded zero new transactions for American Express Business Card, 0.0)
setStatus(Downloading Victor's AXP Card, -1.0)
setStatus(Downloaded zero new transactions for Victor's AXP Card, 0.0)
setStatus(Downloading Charles Schwab Brokerage, -1.0)
setStatus(Downloaded zero new transactions for Charles Schwab Brokerage, 0.0)
setStatus(Downloading Pamela's Ameritrade Account, -1.0)
Warning: unidentified entity: & nbsp;
Unhandled OFX message set: DIV
setStatus(Downloaded zero new transactions for Pamela's Vanguard IRA, 0.0)
setStatus(Downloading Victor's T. Rowe Price IRA, -1.0)
setStatus(Downloaded zero new transactions for Victor's T. Rowe Price IRA, 0.0)
setStatus(Downloading Victor's TD Ameritrade Rollover IRA, -1.0)
Warning: unidentified entity: & nbsp;
Unhandled OFX message set: DIV
3 Posted by drpgabriel on 13 Mar, 2011 02:41 PM
me too.
Unable to download february transactions after uneventful previous months...seems unique to ameritrade.
After entering the password, md indicates downloading, but nothing happens.
Moneydance 2010r3(751)
Support Staff 4 Posted by Jessica Little on 13 Mar, 2011 04:23 PM
It looks like our connection information for Ameritrade might be out of date. I'll research the new information and let you know when we've updated our database. This should be within 7-10 business days.
I'm sorry for the inconvenience. Thanks for your interest in Moneydance!
Jessica Little
Moneydance Support
5 Posted by Jarion R. on 07 Aug, 2011 05:23 PM
I have the same problem but it's not limited to Ameritrade. I use HSBC and when downloading transactions, the transactions simply do not appear on the register.
I've done the same thing consistently for a year now. The only difference is that I registered software finally.
What should I do now?
Support Staff 6 Posted by Jessica Little on 08 Aug, 2011 11:44 AM
Hi Jarion,
Since HSBC does not support direct connections, the problem you are experiencing is very different than the problem described above. Could you please start a new thread to describe more fully what is happening? Please include the steps you are taking to reproduce the problem, as well as the version of Moneydance you are using.
Thanks!
Jessica Little
Moneydance Support
Jessica Little closed this discussion on 08 Aug, 2011 11:44 AM.