iPhone is not seen in Moneydance Network Sync Settings

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herojig

07 Apr, 2012 08:28 AM

Hi there, just purchased MD and downloaded the iPhone app and MD is not seeing the phone. I looked at ur troubleshooting guide and everything is a check until I get to the part about the router and bonjour settings within that - huh? But the long and short is that I have many many apps that sync with the phone, and all those work fine. What to do?

I noticed that MD is using Java, and Java for mac has been updated twice this week by Apple so perhaps that's an issue? Well, looking forward to getting this fixed... I write software reviews for a major paper here in Nepal (www.jiggygaton.info) and was planning on featuring this app this week...

cheers,
jigs

  1. 2 Posted by herojig on 07 Apr, 2012 08:33 AM

    herojig's Avatar

    Also, the update extension gives no indication that the app is up to date or not, is this normal?

    Here is what I am running:

  2. 3 Posted by Ira on 09 Apr, 2012 05:10 PM

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    I too just noticed this problem and sent an e-mail inquiry to Moneydance support.

    I was able to synch with the iPhone app as of March 15, but your are correct, since then I did a Java update and it is now no longer seen by the desktop application.

  3. Support Staff 4 Posted by Jessica Little on 29 May, 2012 04:25 PM

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    I'm very sorry for our delayed response to your question. Are you still having trouble sycning your iPhone?

    Jessica Little
    Moneydance Support

  4. 5 Posted by Ira on 29 May, 2012 05:35 PM

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    So what do you know that I didn't? It now syncs. I tried so many times without success I just stopped trying.

    Your e-mail reminded me that I had not synched, so I just tried--and it worked! Go figure, but thanks.

    --Ira Lansing

  5. 6 Posted by herojig on 29 May, 2012 06:09 PM

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    yes, its working fine for me now as well! something must have been fixed somewhere along the line... but I am grateful... moneydance is now much better!

  6. Ben Spencer closed this discussion on 30 May, 2012 12:49 AM.

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