Saved Passwords
Recently I have noticed that MD will ask for account passwords which were previously saved. I have no idea why this is. For example , when I recently updated my account transactions it asked me for individual passwords I had saved for months earlier? Do you have any idea why. I was using the same file saved on previous exits.
2 Posted by -Kevin N. on 17 Aug, 2011 01:38 PM
Hi davier12,
File > Encryption, check to see if 'Store Online Passwords in File' is still checked.
HTH -Kevin N.
3 Posted by davier12 on 17 Aug, 2011 02:02 PM
I checked that first and it is.
Dave
4 Posted by -Kevin N. on 17 Aug, 2011 02:26 PM
Hi davier12,
It sounds like it could be a write permissions issue.
To assist the MD Support Staff in helping you, you should provide the following:
Moneydance version
Operating System
Version of Java
You can glean this information from the first few lines of text in the Console Window listed under Moneydance's Help menu. Copy and paste the information into your next post.
Sorry I couldn't help.
-Kevin N.
Support Staff 5 Posted by Jon Hoover on 17 Aug, 2011 02:35 PM
Davier12,
Hi, as Kevin suggested I was thinking it could be a write permission issue. Your passwords are stored in your data file. Are you having any issues with saving account data between sessions of Moneydance?
Sincerely,
Jon Hoover, Moneydance Support
6 Posted by davier12 on 17 Aug, 2011 04:41 PM
I am not having any issues I am aware of saving data.
The info you requested is:
MoneyDance 2011 (791)
OS XP 5.1 86
Java 1.6.0_21
Dave
Support Staff 7 Posted by Jon Hoover on 17 Aug, 2011 05:24 PM
Dave,
I also want to double check has this happened multiple times or just once.
Sincerely,
Jon Hoover, Moneydance Support
8 Posted by davier12 on 17 Aug, 2011 06:33 PM
Over time it has happened before. I ignore it before thinking I had done
something, but when it happened last week I knew I had done nothing to cause
it.
Dave
Support Staff 9 Posted by Jon Hoover on 17 Aug, 2011 06:43 PM
Dave,
Thats interesting that it is happening on occasion. Is it happening continuously or might it not happen if you tried it right now?
~Jon
10 Posted by davier12 on 17 Aug, 2011 09:04 PM
OK, I downloaded all my accounts on Monday. It called for the password on
each. I input the password completed the work and saved the file. Per your
request I downloaded again a minute ago and it asked for the password again.
When I go to the individual account and ask for download it does the same
thing. I input the password again saved the file and closed it twice. It did
not ask for the password this time.
Dave
Support Staff 11 Posted by Jon Hoover on 20 Aug, 2011 02:11 AM
Dave,
So the last time it didn't ask for the password?
Was there something about how you saved the program maybe. Do you normally save upon quitting (or have it automatically do it?) Or do you often get prompted to restore from a backup when opening Moneydance?
Sincerely,
Jon Hoover, Moneydance Support