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Missing bank transaction using web download MD 751 on a Mac

mac.steele

07 Sep, 2010 12:53 AM via web

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Hi;

I noticed that my Bank of Montreal acct has a number of transactions missing after a import into md from .ofx or .qif (i have tried various file formats.) I use web download and it appears that a number of bank transactions from mid-May to june don't appear (though one or 2 do)-after that it appears the import is accurate. I set the pref under matching to only 0 days apart that does not seem to fix it.

Using MD 751 on a Mac

Appreciate any help....

Thanks
Mac

1. 2 Posted by -Kevin N. on 07 Sep, 2010 01:20 AM

   

   Hi mac.steele,
   I don't think this is a Moneydance issue.
   Usually, most financial instutions will make available 90 days worth of data for web downloads. The fact that you received ANY txns. as far back as May is unusual.
   You may need to recreate any earlier txns from your bank statements, if you want them as part of your Moneydance data file.
   HTH -Kevin N

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2. 3 Posted by mac.steele on 07 Sep, 2010 02:31 AM

   

   Hi

   Thanks I will look into that...
   

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3. Support Staff 4 Posted by Angie Rauscher on 07 Sep, 2010 03:15 AM

   

   Mac,

   Kevin's advice is sound. It is possible to open these files using a text editor (such as Notepad or the like), which would help you to determine if these transactions are in the file and Moneydance isn't processing them properly, or if the issue is on the bank's side. Good luck, and please let me know if I can be of further assistance,

   Angie Rauscher
   Moneydance Support

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4. 5 Posted by mac.steele on 07 Sep, 2010 04:43 AM

   

   Hi

   Thanks

   I tested some downloads specifically in the date range I am missing in
   CSV format and opened it in excel

   Looks like there must be a 2 month limit ..

   Though I will check with my bank

   Thanks so much for the quick reply

   Mac

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5. Jessica Little closed this discussion on 07 Sep, 2010 04:30 PM.

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