Transactions
Ramon Franco
via web
I am a new user. I set up different transactions with reminders, the process is working but the transactions are duplicating once they show in the account. What am I doing wrong?
Thanks
via web
I am a new user. I set up different transactions with reminders, the process is working but the transactions are duplicating once they show in the account. What am I doing wrong?
Thanks
Support Staff 2 Posted by Ben Spencer on 02 Aug, 2010 03:51 PM
Are you saying that you are adding transactions to the register using the auto commit option of reminders and that when you download transactions from the bank you are getting duplicates? If this is the case set the "Automatically merge downloaded transactions" option under File->Preferences->Network.
Alternatively if you don't want the software to automatically merge you can merge manually by selecting the unconfirmed transaction that is downloaded from the bank in the register (it will have a blue dot next to it) and then in the accept dialogue at the bottom of the window select the MERGE option for the duplicate and click the accept button.
Sincerely
Ben Spencer