download files?

owangolama's Avatar

owangolama

12 Mar, 2010 01:53 PM via web

Perhaps it is posted somewhere obvious, but after hunting around for 10 minutes, I can't find it. Is there a central repository where I can download the latest version? Currently I'm on build 735 and I'm hoping that build 743 (which I've seen discussed) will allow me to download from AmEx, which I can't do now.

It'd be great if it was possible to update the program from within the program. Or at least if there were some instructions on the site about how to update. If they're there already, I can't find 'em; they should be more prominent.

Thanks in advance.

  1. Support Staff 2 Posted by Angie Rauscher on 17 Mar, 2010 04:53 PM

    Angie Rauscher's Avatar

    First off, you can download build 743 here. The reason it is not more readily accessible from within the program is that this is still technically a beta version (although stable enough for daily use), so users who are not experiencing any issues with the current stable version generally stick with that. We'll be releasing either it or the next build as the next stable version, which will be picked up by the automatic updater.

    We've updated our connection information for American Express, so you should be able to connect now. You will need to disable your current connection to your bank and then recreate it using the New Connection button on the Online Banking Setup screen. To do so, you can follow these steps:

    1) Select your credit card account in Moneydance
    2) Select the Online->Setup Online Banking button/menu
    3) Click the "Disable" button. If you don't see a disable button, continue to step 5.
    4) Select the Online->Setup Online Banking button/menu (again)
    5) Click the "New Connection" button and select your bank and hit OK
    6) Continue with the setup process, entering your username/password
    7) Repeat steps 1-6 for any additional accounts

    Make sure you pick new connection, even though your bank is still one of the connection choices after you disable it. Choosing your bank from the list of available banks will force Moneydance to download the updated information, which should then allow you to connect.

    Please let me know if you continue to have connection problems after recreating your connection.

    Angie Rauscher
    Moneydance Support

  2. 3 Posted by owangolama on 18 Mar, 2010 11:21 PM

    owangolama's Avatar

    Okay, thanks. I've had success with AmEx now, so I think I won't update my version just yet. Thanks much.

  3. Ben Spencer closed this discussion on 20 Mar, 2010 05:48 PM.

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