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06 Apr, 2009 09:07 PM
This is a copy of a post I just made at the old site. I am using
the only one (of 3) computers that I can get to work here. I
started this question in the "Praise" section. It was marked as
"Resolved", but I'm still having a problem.
"Here I go again. I have two computers at this location. I am
now able to log in to the new support system from my desktop
(Linux) computer. I cannot log in with my Macbook. I enter the
email & password - nothing happens. It still shows as not
logged in. The earlier problem I referred to was with a third
computer at a different location. Is it possible to log in to the
same account with multiple computers? Am I doing something wrong?
I'm hoping that the new support system will be an improvement, but
so far it's not working for me."
2 Posted by Sean Reilly on 07 Apr, 2009 12:07 AM
Hi, can you login if you access the site directly at
http://help.infinitekind.com ? Maybe the frames that wrap the
http://moneydance.com/help site are the issue?
And just to clarify, the new site (this one) uses completely
different login/account system than getsatisfaction or any other
Sean Reilly closed this discussion
on 07 Apr, 2009 12:07 AM.
cbtengr re-opened this discussion
on 07 Apr, 2009 11:13 AM
3 Posted by cbtengr on 07 Apr, 2009 11:13 AM
That is what I tried yesterday and it didn't work. Today it
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