Moneydance freezes after importing a QIF file

Bertrand's Avatar

Bertrand

17 Mar, 2019 09:30 AM

Hello,

After upgrading to Moneydance 2019, I have noticed that the application freezes after I import a QIF file downloaded from one of my bank account.
The Moneydance window does not respond to any input, and I have to end the corresponding process.
After restarting, it seems the import did complete successfully, and all transactions are present. But there is new account named "Imported Bank Account" that is visible, with no transactions.

The bank is "Société Générale" (in France) : https://particuliers.societegenerale.fr
Importing a file from another bank works fine.

I'm attaching the "errlog" file I found, edited for privacy, replacing the content of the imported transaction with [...]
As you can see, it contains a IndexOutOfBoundsException

  1. 1 Posted by TonyRI on 17 Mar, 2019 11:41 AM

    TonyRI's Avatar

    Hi Bertrand,

    There have been problems reported with QIF imports using Moneydance 2019.

    http://help.infinitekind.com/discussions/problems/51029-md2019-qif-...

    The "Imported Bank Account" problem had been resolved with an updated Preview Build 2019.2 (1860) (Freezing had also been mentioned by one of the users):

    https://infinitekind.com/preview

    You can check your version by going to HELP > About Moneydance. I would expect that you are running the stable build 1855 (The newer preview version is supposed to be available as "Stable" very soon).

    I believe that the only issue still remaining was that the importer wasn't storing the account pointer information.

    Good Luck,

    Tony (NOT from Moneydance Support)

    PS I'm sure that your attached errlog.txt file will be useful to IK support

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • errlog_cleaned.txt 4.94 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac