Update data sync issue

paulakosseff's Avatar

paulakosseff

09 Nov, 2018 08:37 PM

"Finished writing sync data"

This appears on my desktop after just doing the update that popped up when I opened Moneydance today.
I cannot close the box on the screen nor can I use Moneydance.

What do I do now????

Paula
954-296-8730

  1. 1 Posted by sth on 10 Nov, 2018 09:15 PM

    sth's Avatar

    What version of MD? What version of OS?
    Can you post the beginning (or the whole file) of the error log where it will tell something about what is going on.
    Try disconnecting your machine from the network and opening MD. Disable syncing and then connect the network? Just a guess.

    (Mac OS) Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt
    Press the option key and use the "Go" menu in the finder to access the Library folder.
    Or open a finder window, press Shift-Option-G and paste in this path
    ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance (Windows) C:\Users(yourusername).moneydance\errlog.txt

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