History

rick sandor's Avatar

rick sandor

09 Nov, 2018 05:16 PM

Hi,
I just updated to the newest version 2017.10.
When I click on Securities Detail then history, everything freezes
Big problem

What's the fix?

Rick

  1. 1 Posted by -Kevin N. on 09 Nov, 2018 06:55 PM

    -Kevin N.'s Avatar

    Hi Rick,

    It could be that the 'History' window is rendering off-screen.

    The 'History' window takes focus when accessed and requires user intervention to close the window. Without access to the window so as to provide such intervention, it would give the impression that Moneydance had frozen.

    Try this...

    Go to the 'Securities Detail' section of an investment account and call up the 'History' window (Moneydance will appear to have frozen).

    At this point, use key-combo ALT-SPACEBAR (a small context menu may or may not appear at the edge of your monitor).

    Tap the letter 'M' on your keyboard to invoke the 'Move' command.

    Using your keyboard's ARROW keys (likely the LEFT ARROW key) try to move the orphaned window back on-screen.

    -Kevin N. (not a member of MD support)

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