Error Message

Jennifer Barlow Butner's Avatar

Jennifer Barlow Butner

15 Sep, 2018 01:01 PM

I keep getting an error message "Error saving C\Users\Jbarl\Moneydance\Documents\PersonalFinance.moneydance\root.mdinternal(Access is denied)" I honestly do not understand why this keep popping up or what it means. Any advice woudl be appreciated.

  1. 1 Posted by sth on 15 Sep, 2018 05:43 PM

    sth's Avatar

    This seems to mean that your access permissions to the internal data file is wrong. One way to correct it would be to do the following:

    Quit MoneyDance
    make a copy of your your data file in "Moneydance\Documents" folder save the original somewhere as an archive
    Rename the new copy to the original (PersonalFinance.moneydance)
    Then reopen MD and see if the error goes away.

    I am not a windows expert by any means, but It seems that the file is not in Documents folder but in Moneydance\Documents. Maybe a windows person can advise about that location.

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