Do I have to pay again if I reinstall after a computer crash?

Adrian Thomas's Avatar

Adrian Thomas

08 Aug, 2018 07:58 PM

I reinstalled Moneydance after a computer crash and have now been asked to pay again. Is this correct?

  1. 1 Posted by TonyRI on 08 Aug, 2018 08:03 PM

    TonyRI's Avatar

    I'm not from support, but you would just have to enter the license key that you received when you originally purchased Moneydance.

    If you can't find your key, try entering the email address that you would have used when you purchased MD, here:

    https://infinitekind.com/purchase

  2. 2 Posted by derekkent23 on 08 Aug, 2018 08:08 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Provided the version you have installed is the same as the one you purchased or the next version which is a free upgrade no you don't have to pay again. Just enter the key that was emailed to you on purchase. email would have been from BMT Micro.
    If you cant find your key but know the email address used to purchase see https://infinitekind.com/purchase
    Older versions can be found at https://infinitekind.com/previous-versions-of-moneydance

    Hope this help

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