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Bernard A, Breton's Avatar

Bernard A, Breton

08 Aug, 2018 01:08 AM

I upgraded to version 2017.8 a few weeks ago (working on a MAC.Ever since the upgrade, my automatic transactions (auto-commit) in Reminders are no longer working (they are not appearing in my ledger). Is this a known issue and is there a solution.

Thank you.

Bernie

  1. 1 Posted by -Kevin N. on 08 Aug, 2018 05:00 PM

    -Kevin N.'s Avatar

    Hi Bernard,

    Can you confirm that you have the 'All' filter applied in the register?

    -Kevin N. (not a member of MD support)

  2. 2 Posted by Bernie Breton on 09 Aug, 2018 12:55 AM

    Bernie Breton's Avatar

    Thank you Kevin.

    The ALL filter is selected. The auto-commit from the past few weeks just do not get booked. Do you think that the upgrade could have created a new data file and the auto-commit is going to an old file? I only see one file on Dropbox.

    Bernie

    From: "-Kevin N." <[email blocked]>
    Reply-To: "[email blocked]" <[email blocked]>

  3. 3 Posted by -Kevin N. on 09 Aug, 2018 01:46 AM

    -Kevin N.'s Avatar

    Hi Bernie,

    It's not possible for Moneydance to write to any other file other than the one that is open.

    I've not heard of this particular quirk in upgrading before.

    Something you could try is to recreate one or two of your auto-commit reminders and see if the new ones perform as expected.

    -Kevin N. (not a member of MD support)

  4. 4 Posted by Bernie - G Mail on 09 Aug, 2018 01:54 AM

    Bernie - G Mail's Avatar

    That is exactly what I am doing. Trying an auto-commit reminder for a minimal amount daily for several days. If it works I will redo my existing ones.

    Sent from my iPad

  5. 5 Posted by -Kevin N. on 09 Aug, 2018 02:13 AM

    -Kevin N.'s Avatar

    Hi Bernie,

    Let us know how it works out. OK?

    -Kevin N. (not a member of MD support)

  6. 6 Posted by Bernie - G Mail on 09 Aug, 2018 02:18 AM

    Bernie - G Mail's Avatar

    I sure will.

    Bernie

    Sent from my iPad

  7. 7 Posted by sth on 10 Aug, 2018 01:23 AM

    sth's Avatar

    Bernie,
    IK Strongly recommends against keeping your data files in drop box due to possible corruption of the file. This could explain the issue. Try keeping the data file on your hard drive instead of a cloud folder.

    If you need to synchronize between computers, try using the built in facility.
    (not IK support)

  8. 8 Posted by Bernie Breton on 10 Aug, 2018 01:26 AM

    Bernie Breton's Avatar

    I appreciate the advice.

    Where can I read as to how the “built-in facility” works? Will that allow for synching between Phone App and desktop?

    Thank you

    Bernie

    From: sth <[email blocked]>
    Reply-To: "[email blocked]" <[email blocked]>

  9. 9 Posted by sth on 10 Aug, 2018 01:32 AM

    sth's Avatar

    Well, if you are already syncing to your phone App then you must be using the sync since the phone app cannot use the main data file.
    http://help.infinitekind.com/kb/syncing-and-sharing-data

    This creates a hidden file on drop box where synchronizing transactions are stored. But it is really really suggested that you do not keep your main data file also on drop box. It used to move files off of dropbox automatically but folks complained so it is now done at your own risk.

  10. 10 Posted by Bernie G Mail on 10 Aug, 2018 01:46 AM

    Bernie G Mail's Avatar

    Thank you. Very helpful.

    Bernie

    Sent from my iPhone

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