Ian O on 15 Jul, 2018 10:15 AM
Sorry to hear of the issue you have all encountered while using Moneydance. The cause for what you're seeing is your bank have retired one of their older certificates which has broken the connection in Moneydance.
As dwg has highlighted, the latest preview version of Moneydance 2017 contains the certificates that will allow you to connect. Take a manual backup of your data file via File --> Export Backup, then download the preview version of Moneydance from here.
Before upgrading, I'd recommend checking if your license key is valid for use with Moneydance 2017. You can do this by entering your license key in the 'Upgrading?' box on this page.
You should be able to locate your license key within Moneydance by navigating to Help --> About Moneydance (Moneydance --> About Moneydance on Mac).
If you don't see a license key displayed, you may have purchased from Apple. Those who purchase from Apple will need to wait for the next stable version of Moneydance to be pushed to the Apple AppStore.
If you would prefer to wait for the improvements included in the preview version to reach stable release, please let me know and I'll make sure you're notified.
There is never a timetable for a preview release becoming a stable release, it really depends on future events. For example there may be other problems being worked on that results in further preview releases being made available. At some point in time we can say that a preview release will be made into a stable release but the build that will be used I do not think anyone could say.
I received the same error message. I downloaded the latest version and installed it. I am still getting the same error message. Do I need to reset my connection with Wells Fargo? My version is 2017.7.1 (1671)
If you have a specific issue, this will let you know when it is addressed. Yes, it is a pain to check the file, but it turns out all software is not perfect. I think the fix is somewhere shortly after version 1671.