Problem With Reconciling

Marty Wynn's Avatar

Marty Wynn

09 Jul, 2018 06:50 PM

I have been a MoneyDance user for several years, and have never had a problem. I am currently using Version 2017.7.1 (1671)

Today, I tried to reconcile an account. When the reconciliation box opens up, none of the deposits will show. The "Payments" side shows all of the expenditures, but nothing will show on the "Deposits" side. I tried each of my accounts, and the result is the same.

How can I get this resolved?

Thank You,
Dr. Marty O. Wynn
Columbus, GA

  1. 1 Posted by derekkent23 on 09 Jul, 2018 07:36 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Try dragging the edge of the reconciling window to enlarge the window.

    Hope this helps

  2. 2 Posted by Marty Wynn on 09 Jul, 2018 07:49 PM

    Marty Wynn's Avatar

    Well, Duh...Don't I feel really stupid now! LOL

    Thanks. That was the issue. I should have caught that, but my mind is obviously not working well today. 

    Thanks Again!

  3. 3 Posted by derekkent23 on 09 Jul, 2018 08:20 PM

    derekkent23's Avatar

    It happens to all of us.
    Glad to help.

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