Unable to Download Transactions from My BankAny Longer - See Private Thread

Kevin C's Avatar

Kevin C

28 Jun, 2018 01:50 PM

I have a private thread: http://help.infinitekind.com/discussions/problems/45015-unable-to-download-transactions-from-my-bankany-longer
That I've reported problems with my banking connection to Key Bank. I have posted several things to it but have not heard from Ian or anyone since June 11 on this. Please help me!!! Why am I not getting any responses?

  1. 1 Posted by Kevin C on 13 Jul, 2018 11:03 AM

    Kevin C's Avatar

    Still waiting to hear from someone. They asked for my error log and haven't heard anything since. Can't get any response.

  2. 2 Posted by sth on 14 Jul, 2018 06:34 PM

    sth's Avatar

    Well since it is a private thread no other users can really comment as they don't know the details.

  3. Support Staff 3 Posted by Ian O on 15 Jul, 2018 09:32 AM

    Ian O's Avatar

    Hi Kevin,

    Please accept my sincere apologies for the lack of response on your private thread. I'll ensure that you receive an update today.

    Ian O
    Infinite Kind Support

  4. Kevin C closed this discussion on 15 Jul, 2018 12:46 PM.

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