Network synchronizer through DropBox not working

Larry Winger's Avatar

Larry Winger

31 Aug, 2012 05:08 PM

I have installed the latest version of Moneydance 2011r2 (803) and of Network Synchronizer v27. I followed the video instructions on setting it up for the iPhone/iPad and have given permission for Dropbox to share with Moneydance. On the iPad it says I'm connected as myself, but then I get the message: "No Moneydance data files were found that have been configured to sync using this Dropbox account. Please make sure you have installed the Network Sychronizer extension and configured it to sync using Dropbox." I've tried uninstalling and reinstalling everything connected with the process and even moved a copy of my .md file into a Dropbox folder (as suggested by one forum participant). No luck.

Any help will be appreciated.

  1. Support Staff 1 Posted by Scott Meehan on 31 Aug, 2012 09:37 PM

    Scott Meehan's Avatar

    Hi Larry,

    Is your Dropbox folder located at C:\Users\yourusername\Dropbox\? It currently needs to be in that location for Dropbox syncing to work. If it's not located there, you can change its location with these instructions:

    https://www.dropbox.com/help/89/en

    If it is already located there or changing the location doesn't correct the issue, please let us know and we'll continue to work to fix the problem.

    Scott Meehan
    Moneydance Support

  2. 2 Posted by Larry Winger on 31 Aug, 2012 10:28 PM

    Larry Winger's Avatar

    Problem solved. Thanks for your quick response. It might be worth
    mentioning this issue in an installation note for those of us who installed
    Dropbox in alternative locations.

    Larry

  3. Ethan closed this discussion on 31 Aug, 2012 11:57 PM.

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