Error message

Clyde G. Britt's Avatar

Clyde G. Britt

14 Jun, 2018 05:08 PM

Long time customer getting a preview message????

  1. 1 Posted by dwg on 14 Jun, 2018 09:35 PM

    dwg's Avatar

    I'm a fellow user.

    There are a number of reasons why this could happen, two often seen ones are:

    1. Something has happened to the file (config.dict) that the license details are stored in. Re-entering the key resolves this but you lose preference information

    2. You have upgraded Moneydance to a version that the license you have is not valid for.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac