Not able to edit

Donald Davenport's Avatar

Donald Davenport

15 May, 2018 01:59 PM

This is for Version 2017.2 (1597) operating on a Mac OS 10.12.6. For some reason, Moneydance will not let me edit transactions. I click (or double click) on the register. Nothing.

Probably something very simple, but I can't figure it out.

Thanks.

  1. Support Staff 1 Posted by Ian O on 15 May, 2018 02:01 PM

    Ian O's Avatar

    Hi Donald,

    Sorry to hear of the issue you have encountered while using Moneydance. Can you let me know the type of mouse you are using with your system? If it is an Apple Magic mouse, I'm afraid that we are aware of an issue that causes erratic cursor behaviour. It appears that Java is unable to interpret and the communicate gestures performed on the back of the mouse, to the operating system. We are eagerly awaiting a new revision of Java that will resolve this issue, as soon as it becomes available we will be incorporating this new version into Moneydance.

    Do you have the opportunity to test Moneydance using a different mouse to see if this is the cause?

    Ian O
    Infinite Kind Support

  2. 2 Posted by Donald Davenpor... on 15 May, 2018 02:06 PM

    Donald Davenport's Avatar

    Hi Ian—

    We have two licensed versions of Moneydance running on two separate machines. Both use wireless mice. One works perfectly. The other doesn’t allow editing.

    Also, as I mentioned, the one that doesn’t allow editing is using an older version of Moneydance. Would upgrading it help?

    D

  3. Support Staff 3 Posted by Ian O on 28 May, 2018 07:37 AM

    Ian O's Avatar

    Hi Donald,

    I have some good news, our lead developer has release a new build of Moneydance that should hopefully address the behaviour you're seeing. Would you be able to install the preview version of Moneydance and let me know if the problem persists? You can download the preview from here.

    Ian O
    Infinite Kind Support

  4. 4 Posted by Alan Fleming on 28 May, 2018 08:31 AM

    Alan Fleming's Avatar

    I've just downloaded this build and it does address this behaviour, for me at least. Thank you! Single biggest recent bug with Moneydance removed.

  5. Support Staff 5 Posted by Ian O on 28 May, 2018 08:32 AM

    Ian O's Avatar

    Glad to hear the new build works for you Alan! Thanks for letting us know.

    Ian O
    Infinite Kind Support

  6. 6 Posted by Donald Davenpor... on 28 May, 2018 02:24 PM

    Donald Davenport's Avatar

    Ian—

    That did the trick. It works fine now.

    Thanks!

    D

  7. Support Staff 7 Posted by Ian O on 28 May, 2018 02:28 PM

    Ian O's Avatar

    No problem, glad to hear everything is working! I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.

    Ian O
    Infinite Kind Support

  8. Ian O closed this discussion on 28 May, 2018 02:28 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac