bank accounts

David Allen's Avatar

David Allen

09 May, 2018 05:11 PM

Dear Sir or Madam,

One of my bank accounts has a sizeable credit balance which is shown at the bottom of the page, but in the list of banks and on summary page shows a zero balance, please help,

Yours faithfully,

D R Allen

  1. 1 Posted by derekkent23 on 09 May, 2018 05:34 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Highlight the bank account in the side bar. Click ACCOUNT – EDIT ACCOUNT and ensure the “Inactive” box is unticked.

    Hope this helps

  2. 2 Posted by David Allen on 09 May, 2018 05:55 PM

    David Allen's Avatar

    Hi Derek,

    Many thanks for your advice, it worked a treat, you are a genius,



  3. 3 Posted by derekkent23 on 09 May, 2018 07:11 PM

    derekkent23's Avatar

    Hi Dave

    Glad I was able to help.

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