No backup when quitting?

Lawrence Quimby's Avatar

Lawrence Quimby

04 May, 2018 10:18 PM

This is new. Lately I cannot locate my current backup. If I use preferences to specify a new folder, I do get one, but only one new backup at that location (even though I said to keep 5 backups) after that when I quit I see the saving backup message but no new file is created anywhere that I can find. I could keep switching folders, but the automatic process is so much nicer.

Any ideas?

  1. 1 Posted by sth on 05 May, 2018 12:07 AM

    sth's Avatar

    OS?
    MD Version?
    Check the log to see if there is an error during the backup. Either
    Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt
    or
    C:\Users(yourusername).moneydance\errlog.txt

  2. 2 Posted by Lawrence Quimby on 05 May, 2018 12:52 AM

    Lawrence Quimby's Avatar

    Thank you for your response.

    OS: MacOS 10.13.4
    MD Version: 2017.7.1

    Found the log you mentioned:
    [Begin Quote:]
    ------------------------------------------------------
    Starting Moneydance 2017.7.1 (1671) at Fri May 04 17:28:44 PDT 2018
    Settings Folder: /Users/workerb/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance
    OS: Mac OS X 10.13.4 x86_64
    Java: 1.8.0_162 (Oracle Corporation)
    Is in sandbox: true; restricted file access: false

    Beginning shutdown process
    backing up file...
    saving automatic backup file: /Users/workerb/Documents/Finances/MD2018.2018-05-04.moneydancearchive
    java.io.FileNotFoundException: /Users/workerb/Documents/Finances/MD2018.2018-05-04.moneydancearchive (Operation not permitted)
    at java.io.FileOutputStream.open0(Native Method)
    at java.io.FileOutputStream.open(FileOutputStream.java:270)
    at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
    at java.io.FileOutputStream.<init>(FileOutputStream.java:162)
    at com.moneydance.apps.md.controller.io.FileUtils.archiveFile(FileUtils.java:530)
    at com.moneydance.apps.md.controller.io.FileUtils.backupFileIfNecessary(FileUtils.java:560)
    at com.moneydance.apps.md.controller.Main$3.run(Main.java:1324)
    at com.moneydance.apps.md.controller.BackgroundOpsThread.run(BackgroundOpsThread.java:136)
    finished backing up file; now to remove expired backups...
    completed removal of expired backups
    waiting for background tasks to complete...
    Tasks complete. Goodbye!
    ------------------------------------------------------
    [End Quote]

    After re-starting and changing the backup folder I find this:
    [Begin Quote:]
    ------------------------------------------------------
    Beginning shutdown process
    backing up file...
    saving automatic backup file: /Users/workerb/Documents/Finances/Accounts 2018/MD2018.2018-05-04.moneydancearchive
    waiting for background tasks to complete...
    finished backing up file; now to remove expired backups...
    completed removal of expired backups
    Tasks complete. Goodbye!
    ------------------------------------------------------
    [End Quote]

    This backup was successfully saved. I hope this helps. This issue is more of a puzzle than a problem. I wonder what would happen if I went back to the default backup location?

    Bye for now,
    Larry Quimby

  3. 3 Posted by sth on 05 May, 2018 02:40 PM

    sth's Avatar

    It appears that you have a file permissions problem. Check the ownership and read/write permissions for the files and directories you are saving backups to.

    It may be something is weird on the folder Finances.

  4. 4 Posted by Lawrence Quimby on 07 May, 2018 06:46 PM

    Lawrence Quimby's Avatar

    I returned everything to the default settings and all is back to normal.

    I agree that my issue does sound like a file permissions problem and I did check the files and folders involved and I have read/write permission for all. I poked around a bit while re-setting things to the defaults and found some of the missing backups in the Usr/Library/Containers/com.infinitekind.MoneyDanceOSX/Data/Documents folder instead of the usr/Documents folder and more in the default /archive/backups folder.

    Oh well, at least now I know where everything is and it’s all working fine once again.

    Thank you for your patience.

    Bye for now,
    Larry Quimby

  5. System closed this discussion on 06 Aug, 2018 06:50 PM.

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