You don't mention what version of MD or what OS any of you are using. There were some updates recently to specifically handle issues with Fidelity changing things. These are fixed in the preview version. http://infinitekind.com/previewdl/current/changelog.txt
They might make a difference to you.
Ian O on 16 Apr, 2018 01:32 PM
We have had a number of customers report this issue with the Fidelity Netbenefits connection. I've checked our connection information in Moneydance and it does appear up to date.
From looking online, it would seem Moneydance is not the only personal finance software encountering this issue with Fidelity Netbenefits. Customers have reported this to Fidelity and have been informed that they are aware of this situation and currently working on a fix. Although a large number of people have been told that there is no issues on the bank's end, this appears to not be the case. I'll continue to monitor the situation and will update Moneydance's connection information for Fidelity Netbenefits if required.
Please accept my apologies for the inconvenience, I'll update you as soon as there is further information.
yes. I as well was able to download transactions as before. However, my other programs that are affected are getting the error message that was being thrown before outright stopping downloads a few days ago. So perhaps progress is being made by Fidelity NetBenefits. But all is not well just yet. The last time I was seeing this error message (from another financial program, not MD), I was getting highly intermittent success (more failure than success) in getting downloads to work.
At a minimum, it looks like MAYBE, MD downloading via OFX is working. I will know more in 4-5 days, when I will have numerous dividend transactions that will be posted. We'll see if downloading capability is indeed restored at that time.