Can no longer to a category split

Chris Cuthbert's Avatar

Chris Cuthbert

11 Apr, 2018 09:42 PM

Just recently my copy of moneydance has stopped allowing me to do a category split. When I hit the split button the program freezes. It then eventually displays the error box with the following:

Error reading file: java.util.ConcurrentModificationExc

I click ok and the error box goes away but I still cannot do a split:

Do I need to do a reinstall? It looks like a file is missing

Thanks
Chris Cuthbert

  1. 1 Posted by derekkent23 on 12 Apr, 2018 08:48 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    Backup your data set in case something goes wrong. then try a reinstall.

    For further help provide your Moneydance version and build, see under HELP - ABOUT MONEYDANCE. e.g. 2017.7.1(1671)
    Also what operating system is your computer running?

    Hope this helps.

  2. 2 Posted by Chris Cuthbert on 07 May, 2018 08:21 PM

    Chris Cuthbert's Avatar

    Derekkent23,

    I tried a reinstall and it did not help it still freezes and no longer even gives me the error message. I am running windows 10 latest updates, Money dance version is 2017.7.1(1671)

  3. 3 Posted by derekkent23 on 07 May, 2018 09:09 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Again, make sure you do a FILE - EXPORT BACKUP.

    A couple of things to try.
    Under EXTENSIONS – MANAGE EXTENSIONS remove all extensions.
    With moneydance shut down rename your configuration file config.dict to say config.dict_old
    Look in C:/Users/user_name/.moneydance
    Start Moneydance.
    if Moneydance freezes, with Moneydance shut down post the errlog.txt found at C:/Users/user_name/.moneydance
    Detail exactly what you were doing when the program froze.

  4. 4 Posted by barry.cornell on 12 May, 2018 08:28 PM

    barry.cornell's Avatar

    I have the same problem on my MAC. There seem to be other threads referring to the alt-spacebar-M solution, but I don't what the equiv OS X solution might be??

  5. 5 Posted by sth on 12 May, 2018 10:31 PM

    sth's Avatar

    For the Mac OS, if the window for Edit Splits is off screen the "show all application windows" should work. This is normally bound to the control-down arrow key but could be remapped in the System Preferences->Keyboard (Short cuts tab, and look at the "Mission Control" application).

  6. 6 Posted by barry.cornell on 12 May, 2018 10:43 PM

    barry.cornell's Avatar

    control-down arrow worked…thanks for the quick, accurate & complete response!

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