Two unresolved problems

Alan Zulberti's Avatar

Alan Zulberti

16 Feb, 2018 12:42 AM

RE: Version 2017.60 (1646)

Since I updated to this version I am unable to print checks as the green "dot" does not appear on the check register
and Payee address will not print on the check.

Secondly, the ability to down load Stock price data is no longer functional since switching to the Alphavantage. The
API key doesn't work and generates a 403 error code. I also sent a note to Alphavantage several days ago, but
have as yet to receive a response. It worked fine prior to the change. If it ain't broke, don't fix it!

  1. 1 Posted by dwg on 16 Feb, 2018 01:44 AM

    dwg's Avatar

    The absolute minimum build for AlphaVantage support is build 1650:

    Build 1650 Mon Nov 13 15:45:43 2017

    Added Let's Encrypt intermediate certificate which is required because the Alphavantage server does not provide intermediate certificates

  2. 2 Posted by AlanZulberti on 16 Feb, 2018 05:43 PM

    AlanZulberti's Avatar

    I'm sorry, but you are going to have to communicate in English if you expect

    people to understand what you are saying. "The difference between the right
    word and the almost right word is like the difference between lightening bug

    and lightening bolt" - Mark Twain.
     
    Secondly, if your e-mail message cannot be easily identified as to where it
    is
    coming from, it is most likely to end up in the dust bin which this one
    almost
    did.
    Best regards,
      
    Alan

  3. 3 Posted by sth on 18 Feb, 2018 12:51 AM

    sth's Avatar

    Alan, tough luck about your email trashing the forum messages. If your system can't identify the forum messages and trashes them, then it is hardly the fault some other user trying to help.

    DWG is listing the minimum version for using the Alpha Vantage extensions. We tend to answer the same questions over and over and use short hand. If you want to understand the answer you will have to put a little effort into it rather than expecting other users to do all the work.

    DWG gave you the minimum version necessary to use the extension. I can tell you the long story about why but it is probably not in English but technical English. You have given very little information to make it possible to help. Moneydance (MD) version? Operating system (OS)? etc.

    -Scott (also not official IK support but just a user)

  4. 4 Posted by AlanZulberti on 18 Feb, 2018 01:21 AM

    AlanZulberti's Avatar

    Hi Scott,
    Hi Scott,
     
    Thank you for the note. I am actually quite competent, but one thing I
    learned many years ago
    in the military aviation world is miss communications and understandings
    oftentimes places
    peoples lives in jeopardy. Granted, this may not be an issue here, but I
    also have no intentions
    of making accommodations for others who have lesser standards. If asked a
    question, I will
    provide a thorough and well thought out answer whom the recipient can
    appreciate in resolving
    their problem.
    Best regards,
      
    Alan

  5. 5 Posted by sth on 18 Feb, 2018 02:18 AM

    sth's Avatar

    Feel free to wait for a thorough and precise answer. When someone volunteers the time for that you will get it. That is the nature of life. To come in and demand that folks change their style or mail systems to fit your preferences is not a good way to get help. Possibly in military aviation you can order folks around. This is somewhat different.

  6. 6 Posted by Alan Zulberti on 18 Feb, 2018 03:04 AM

    Alan Zulberti's Avatar

    Actually, I never ever had to order anyone around and most often times I
    listened

    and followed their judgment, death does not care what one's position or rank

    happens to be. One of my other careers was in corporate finance, and the
    same

    principles of leadership apply.

     

    Best regards,

     

    Alan

  7. 7 Posted by jeff on 18 Feb, 2018 11:47 AM

    jeff's Avatar

    Hi Alan,
    I’ve been watching the previous discussions with interest. I do think your words come across in a confrontation way.

    Folk answering your questions here are experienced long term users of MD, who are giving you their time & experience free of charge.

    If you are not happy with the answers, I would suggest that you should ask your questions in the section marked “Private Issue”. There MD staff, who are paid to answer your questions, I’m sure will be delighted to help you.

    I would imagine that your other question asked here will remain unanswered.

    Jeff

  8. System closed this discussion on 20 May, 2018 11:50 AM.

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