Reports don't print

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Roy

07 Dec, 2017 04:34 AM

I recently converted from Quicken Essentials and I'm pleased with how easy the conversion was and how easy Moneydance is to use. I do have one problem. When I create a report and then click on "Print", nothing happens. I also then can't quit the program and have to Force Quit. Is there some Report set up process that I need to do?

Thank you.

  1. 1 Posted by dwg on 07 Dec, 2017 04:49 AM

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    What version of OSX are you using and what version of moneydance (incl build number)?

  2. 2 Posted by Roy D Conley on 07 Dec, 2017 05:32 AM

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    On Dec 6, 2017, at 9:50 PM, dwg <[email blocked]> wrote:

    OSX 10.12.6, Moneydance 2017.5 (1639)
    ================================================== 

    From: dwg

    What version of OSX are you using and what version of moneydance (incl build number)?

    On Wed, Dec 06 at 08:34 PM PST, Roy wrote:

    I recently converted from Quicken Essentials and I'm pleased with how easy the conversion was and how easy Moneydance is to use. I do have one problem. When I create a report and then click on "Print", nothing happens. I also then can't quit the program and have to Force Quit. Is there some Report set up process that I need to do?

    Thank you.

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  3. 3 Posted by dwg on 07 Dec, 2017 06:13 AM

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    That explains why you are having problems.

    The latter versions of Sierra 10.12.x introduced problems with printing from certain applications, the workaround at the time with reports was to save them as html files and print them using your browser/word processor etc.

    Apple corrected the problem in High Sierra 10.13.

    So the best long term solution is to upgrade the OS, but because of a couple of issues in High Sierra you need to also use the latest Moneydance preview version 2017.6 build 1653. This is available from:

    http://infinitekind.com/preview

  4. 4 Posted by Roy D Conley on 07 Dec, 2017 04:45 PM

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    > On Dec 6, 2017, at 11:13 PM, dwg <[email blocked]> wrote:
    >
    > Thanks for the explanation. I was using the “Copy to Clipboard” function and then pasting into a Word document. Since I don’t need reports very often, I will continue to do that. Moving to the next version of the OS can introduce it’s own problems. I’ll put that off for now. Perhaps until there is a “non-preview” version of Moneydance that supports it.
    >
    > In any case, I really like Moneydance and I’m glad I found it.
    > ==================================================
    >
    > From: dwg
    >
    > That explains why you are having problems.
    >
    > The latter versions of Sierra 10.12.x introduced problems with printing from certain applications, the workaround at the time with reports was to save them as html files and print them using your browser/word processor etc.
    >
    > Apple corrected the problem in High Sierra 10.13.
    >
    > So the best long term solution is to upgrade the OS, but because of a couple of issues in High Sierra you need to also use the latest Moneydance preview version 2017.6 build 1653. This is available from:
    >
    > http://infinitekind.com/preview <http://infinitekind.com/preview>
    > On Wed, Dec 06 at 09:32 PM PST, Roy D Conley wrote:
    >
    >
    >> On Dec 6, 2017, at 9:50 PM, dwg <[email blocked] <x-msg://1/***@***>> wrote:
    >>
    >> OSX 10.12.6, Moneydance 2017.5 (1639)

  5. 5 Posted by Roy D Conley on 26 Dec, 2017 11:08 PM

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    I have been able to print reports by copying to a Word file and then printing that. Is there a similar workaround for printing checks? So far I can’t see how to do that.

    Thanks,

    Roy Conley

  6. 6 Posted by sth on 27 Dec, 2017 12:34 AM

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    Exactly, the same as export to HTML, which is the reason for dwg saying that the best solution is the update to Mac OS High Sierra 10.13.X which has many folks reporting that this solves their problem. An update to the 3rd patch release to an OS is usually fairly stable.

    As a heavy Mac user maintaining many system back to Mac OS 8.6 there are only a few issues with updating to OS High Sierra. Unless you are doing something out of the ordinary with your software/hardware it should not be an issue. To be safe, you can test it by installing on an external hard drive.

  7. 7 Posted by Roy D Conley on 27 Dec, 2017 04:37 AM

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    For reports, I can display the report then copy and paste. For checks, I see no way to export them to HTML, or display them. “Print Checks” does not give me any options that I can see. So how do I do this?

    Thank you.

    Roy Conley

  8. 8 Posted by dwg on 27 Dec, 2017 05:12 AM

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    There is no workaround for printing Cheques

  9. 9 Posted by Roy D Conley on 12 Jan, 2018 02:38 AM

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    Now that I have upgraded to High Sierra it appears that build 1653 is no longer the latest. Should I still go with the latest preview version, which I believe is 1661?

  10. 10 Posted by sth on 12 Jan, 2018 02:59 AM

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    Up to you...
    The latest preview (at the moment) is 2017.7 build 1661
    Latest release is 2017.6 build 1656
    Not much difference but the change log is here:
    http://infinitekind.com/previewdl/current/changelog.txt

    There isn't a lot of fixes between the two versions. But what you feel comfortable using.

  11. System closed this discussion on 13 Apr, 2018 03:00 AM.

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