Alphavantage API key part entered

sharpe's Avatar

sharpe

04 Dec, 2017 05:07 PM

I entered part of the API key code that was 16 charactures long and only entered 12 and pressed a button on my keyboard and it cane out of entering the rest of the key code how can I re-enter the rest and where is it stored in moneydance I have unistalled moneydance and that makes no difference and also unistalled the stocks and share appliication. Am I missing some thing.

Regards

David

  1. Support Staff 1 Posted by Henry on 05 Dec, 2017 05:05 PM

    Henry's Avatar

    Hi David,

    Thank you for contacting us.
    We just released an update of the Quotes and Exchange Rate extension version 1008 which adds button to set the API key.

    To get this version please update the extension in the Extensions menu in Manage Extension > Update All.

    Henry
    Infinite Kind Support

  2. 2 Posted by Pictish on 06 Dec, 2017 02:00 PM

    Pictish's Avatar

    Hi Henry,
    I have Moneydance 2017. I have the extension version 1008. I have an API key from the alphavantage website. However I cannot get stock prices. Update just gives an error sentence for each stockprice it tries to update.
    What am I doing wrong?
    If it's any help I've attached the console history.
    Best wishes,
    Alistair

  3. Support Staff 3 Posted by Ian O on 06 Dec, 2017 02:02 PM

    Ian O's Avatar

    Hi Alistair,

    At this time, until we release a new stable version, you will need to use the preview version of the program. For those who purchased Moneydance 2015 or more recent this will be a free upgrade for you.

    The latest preview version is Moneydance 2017.6 (1653) and can be downloaded from here.

    Ian O
    Infinite Kind Support

  4. 4 Posted by ALISTAIR CHARLE... on 06 Dec, 2017 03:21 PM

    ALISTAIR CHARLESTON's Avatar

    Many thanks Ian,
    At last that seems to work. Slow to download prices but seems to be working.
    cheers,
    Alistair

  5. Support Staff 5 Posted by Ian O on 07 Dec, 2017 09:00 AM

    Ian O's Avatar

    No problem Alistair, glad to hear everything is working! I'll close this discussion for now, but don't hesitate to get back in touch if you have further questions or need any assistance.

    Ian O
    Infinite Kind Support

  6. Ian O closed this discussion on 07 Dec, 2017 09:00 AM.

  7. sharpe re-opened this discussion on 07 Dec, 2017 04:40 PM

  8. 6 Posted by sharpe on 07 Dec, 2017 04:40 PM

    sharpe's Avatar

    Hi Henry,

     

    Everything now working , many thanks

     

    David

  9. Support Staff 7 Posted by Henry on 08 Dec, 2017 03:47 PM

    Henry's Avatar

    Thank you for letting us know David and thank you for your patience.
    I wish you a wonderful weekend!

    Henry
    Infinite Kind Support

  10. Henry closed this discussion on 08 Dec, 2017 03:47 PM.

  11. ALISTAIR CHARLESTON re-opened this discussion on 08 Dec, 2017 04:01 PM

  12. 8 Posted by ALISTAIR CHARLE... on 08 Dec, 2017 04:01 PM

    ALISTAIR CHARLESTON's Avatar

    Henry,
    I think you sent this message to me by mistake, not to your David.
    regards,
    Alistair

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