MD won't start and reinstall aborts

jfjorgensen's Avatar

jfjorgensen

10 Jun, 2012 10:18 PM

Linux Mint 9 64bit. Was performing housekeeping so could have moved or deleted a required file.
Copied below from terminal after reinstall session:
Reading database ... 274302 files and directories currently installed.)
Preparing to replace moneydance 2011.803 (using .../jd/Moneydance/moneydance.deb) ...
rm: cannot remove `/usr/share/applications/moneydance.desktop': No such file or directory
Unpacking replacement moneydance ...
Setting up moneydance (2011.803) ...
Preparing JRE ...
Segmentation fault
Error unpacking jar files. Aborting.
dpkg: error processing moneydance (--install):
subprocess installed post-installation script returned error exit status 1 Errors were encountered while processing:
moneydance

  1. Support Staff 2 Posted by Scott Meehan on 11 Jun, 2012 01:19 AM

    Scott Meehan's Avatar

    Hi jfjorgensen,

    Are you able to install any other files? The segmentation fault makes me think that it may be an issue with the package manager or system.

    Scott Meehan
    Moneydance Support

  2. 3 Posted by jfjorgensen on 12 Jun, 2012 02:43 AM

    jfjorgensen's Avatar

    Hello Scott,

    To test I un-installed then reinstalled Google Chrome using Synaptic Package Manager.

  3. 4 Posted by jfjorgensen on 12 Jun, 2012 03:28 AM

    jfjorgensen's Avatar

    Despite rebooting twice and attempting to re-install moneydance.deb twice before writing about my MoneyDance being broken it is no longer broken. After I ran Synaptic I figured I'd try again. Had no trouble with MD re-install. Problem solved but why?

  4. Support Staff 5 Posted by Scott Meehan on 12 Jun, 2012 03:32 PM

    Scott Meehan's Avatar

    Hi jfjorgensen,

    That's interesting that it worked after the third(?) time. Segmentation faults, in my experience, are often from either hardware issues (RAM, CPU, or hard drive, usually), kernel issues, or base library issues (libc, etc). So on the software side something might have gotten corrupted somehow (especially considering the housecleaning you were doing) or you could be having issues (which could also lead to file corruption).

    I think it might be worth reinstalling Mint (or upgrading--they're on version 13 now of the ubuntu-based versions) if possible, to avoid potential system corruption. If you have a separate home partition (should be standard) then the reinstall/upgrade should be mostly painless but probably require reinstalling any programs you had that weren't included in the base install.

    Please let us know if we can be of further assistance!

    Scott Meehan
    Moneydance Support

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