Bottom half of text cut off in Red Hat Linux distros (RHEL, CentOS 7, Fedora, etc.)

Jim's Avatar


14 Oct, 2017 06:48 PM

When opening Moneydance the "Please Enter Your Password" window has some text that doesn't display correctly. Specifically the line that states "Enter the password to decrypt this file" has the bottom half of the text cut off. I've attached a screen shot which shows this problem.

The problem started after my upgrade from CentOS 7.3 to 7.4.
I currently run MD 2017.6 (1644) on CentOS (Red Hat) Linux 7.4.
The same problem occurred with Moneydance 2017.4 (1624) on CentOS 7.4.

I just realized this same problem affects several other areas like some of the preferences text and the "Expenses Graph" on the summary page. Screen shots attached in the post below.

  1. 1 Posted by Jim on 21 Oct, 2017 06:31 PM

    Jim's Avatar

    I just realized this same problem affects several other areas like some of the preferences text and the "Expenses Graph" on the summary page. Screen shots attached.

  2. 2 Posted by Jim on 05 Jan, 2018 04:26 AM

    Jim's Avatar

    Still an issue with 2017.7 (1659) on CentOS 7.4.

  3. 3 Posted by Scott M. on 05 Jan, 2018 05:13 AM

    Scott M.'s Avatar

    I had this same issue with Ubuntu Gnome 17.04, but it went away with 17.10.
    Are you using the Gnome Desktop?

  4. 4 Posted by Jim on 05 Jan, 2018 06:22 PM

    Jim's Avatar

    I'm running CentOS 7.4 which uses Gnome 3.22. It looks like Ubuntu GNOME 17.04 is based on GNOME 3.24 and 17.10 is based on GNOME 3.26. I doubt CentOS 7 will update its Gnome version again, so maybe I'll have to wait for CentOS 8 to get this fixed. Thanks for giving me hope that this might get fixed by a Gnome update someday.

  5. 5 Posted by Scott M. on 05 Jan, 2018 07:07 PM

    Scott M.'s Avatar

    I tried it in a VM of OpenSuse Tumbleweed at the time and had the same issue. You can drag the bottom of that password window and open it wider and it goes away, but it doesn't stick.
    My error log said this:
    error loading properties for theme custom from URL: file:/home/"myusername"/.moneydance/ error: /home/"myusername"/.moneydance/ (No such file or directory) initialised mono font: java.awt.Font[family=Dialog,name=Gill Sans,style=plain,size=12

    But I wasn't using a custom theme, so I don't know. But the Gnome update fixed it. I thought it might be a font related issue.
    Have you tried changing the theme on the OS itself? Try Arc or Radiance and see if it makes a difference. That's the one thing I didn't do.

  6. 6 Posted by dwg on 05 Jan, 2018 08:15 PM

    dwg's Avatar

    The so called error on loading custom themes is a misleading message in his case.

    All it really means is that you are not using a custom theme, you are just using a standard theme, that is all.

  7. 7 Posted by Jim on 06 Jan, 2018 12:22 AM

    Jim's Avatar

    I tried Arc, Radiance and a few other themes. I also tried changing my font settings, nothing helped. Thanks for the ideas though.

  8. System closed this discussion on 07 Apr, 2018 12:30 AM.

  9. Jim re-opened this discussion on 12 May, 2018 07:50 PM

  10. 8 Posted by Jim on 12 May, 2018 07:52 PM

    Jim's Avatar

    Unfortunately this is still occurring with CentOS 7.5 which has Gnome 3.26. I'm currently using Moneydance 2017.7.2 (1672).

  11. 9 Posted by info on 13 May, 2018 11:11 AM

    info's Avatar

    I have the same problem on Fedora created a duplicate issue with support - no response.. Another bad issue is the pop calendar -- because the alignment is so off, you can not even use the mouse...
    Fedora release 28 (Twenty Eight) and MD 1672

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