mdsyncinfo.txt repeatedly updated

Steve Burling's Avatar

Steve Burling

30 Sep, 2017 11:24 PM

I use Dropbox to sync Moneydance between my laptop and my phone. I tend to keep Moneydance running on my laptop since I refer to it with some frequency. At times, but not always, Moneydance takes it into its head to update mdsyncinfo.txt once per minute, apparently updating only the like with the timestamp. That causes a notification from Dropbox that the file has changed. Every minute. It's annoying, and I wonder if there is a reason that Moneydance does this, and whether it's really necessary, since it doesn't happen all the time.

Thanks for any answers!

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  1. 31 Posted by Steve Burling on 15 Nov, 2017 01:29 PM

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    On 15 Nov 2017, at 8:23, Henry wrote:

    Henry, thanks for keeping after this (admittedly trivial) bug.

    An interesting question for me is, "Why is MD actually updating that
    file so often, when nothing (other than the timestamp) is actually
    changing? Is that really necessary?"

  2. Support Staff 32 Posted by Henry on 31 Dec, 2017 02:02 PM

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    The latest preview has the added fix and can be downloaded here

    build 1659 fix description:
    Suppress redundant pushes to mobile sync folder (and the resulting notifications, which alas are a bug that must be fixed on the dropbox side)

    Infinite Kind Support

  3. 33 Posted by Steve Burling on 01 Jan, 2018 06:33 PM

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    On 31 Dec 2017, at 9:02, Henry wrote:

    Hi, Henry,

    I grabbed the preview yesterday as soon as I got your mail, and so far,
    so good. I'll let you know if that changes.

    Thanks for keeping after this!

    -- Steve

  4. 34 Posted by Steve Burling on 12 Jan, 2018 11:54 AM

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    No content.

  5. 35 Posted by Laurel Druce on 01 Feb, 2018 10:56 PM

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    I had multiple problems with MD yesterday so with the help of MD tech support, I reinstalled MD and was able to reimport all my data files. However, since then I have this annoying bug - which seems to occur every 30 seconds, not every minute. I do not see here how to stop this from happening. Can someone please give me the steps? This only started today after tech support helped me. Something obviously has been changed.

  6. 36 Posted by sth on 02 Feb, 2018 04:25 AM

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    Laurel, try two things. One is get the preview version of MD. This bug was listed as fixed in build 1659 which is later than the last official release.

    Second is to turn off Dropbox notifications in the Drop box software.

  7. 37 Posted by Laurel Druce on 02 Feb, 2018 05:58 AM

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    I’m afraid to change anything in MD or download another version. What do you think?

    Sent from my iPad

    Laurel S. Druce
    [email blocked]
    939 S Humboldt St.
    San Mateo, CA 94402
    tel: 650 393-5584
    cell: 646 406-1213

    Begin forwarded message:

  8. 38 Posted by Steve Burling on 02 Feb, 2018 12:36 PM

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    On 1 Feb 2018, at 23:58, Laurel Druce wrote:

    Laurel, I've been running the preview version for weeks without
    problems. And it does fix the mdsyncinfo.txt problem.

    -- Steve

  9. 39 Posted by Laurel Druce on 02 Feb, 2018 08:50 PM

    Laurel Druce's Avatar

    Well, I bit the bullet and downloaded and installed the Preview version which is actually now build 1663. So far so good.

    Why doesn't Moneydance have "check for updates" in its application?

  10. 40 Posted by Steve Burling on 02 Feb, 2018 08:53 PM

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    On 2 Feb 2018, at 14:50, Laurel Druce wrote:

    I can't answer your "Why?" question, but it might not have done you any
    good anyway, since this is a preview release, and "Check for Updates"
    buttons typically only check for actual releases, and not previews. Not
    all, I know, but that's more common, I think.

  11. 41 Posted by Laurel Druce on 02 Feb, 2018 08:56 PM

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    The build I ended up downloading doesn't say Preview anymore. But I suppose we get emails about updating when an update is officially a new release.

  12. 42 Posted by Steve Burling on 02 Feb, 2018 09:06 PM

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    On 2 Feb 2018, at 14:56, Laurel Druce wrote:

    The application doesn't describe itself as a preview, but if you
    followed the link suggested by 'sth' in response to your query about
    this problem, both the link (which ends in 'preview') and the page the
    link points to are clearly labeled preview.

    I don't recall getting emails when a new release is available; I follow
    the infinite kind blog, so see announcements there.

  13. 43 Posted by Laurel Druce on 02 Feb, 2018 09:26 PM

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    I just signed up for their newsletter, which is hopefully the blog you mentioned.

  14. 44 Posted by sth on 03 Feb, 2018 03:35 PM

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    I think that blog entries on are also sent as newsletters to subscribers. It would be really nice if the updater extension worked again.

  15. System closed this discussion on 05 May, 2018 03:40 PM.

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