Add Extensions Missing

Mike V.'s Avatar

Mike V.

19 Aug, 2017 02:10 PM

Extensions/Manage extensions only shows installed extensions. No other extensions are shown and no Add button. How do I fix it?

  1. 1 Posted by derekkent23 on 19 Aug, 2017 04:29 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    It could help support to help you if you post the version and build you are running. See under HELP – ABOUT MONEYDANCE.
    Some of the selection in your picture look different to those in my 2017.5 (1630)

    Hope this helps

  2. 2 Posted by Mike V. on 19 Aug, 2017 05:29 PM

    Mike V.'s Avatar

    Installed from the Mac Store a couple of days ago. Should I ask for refund and buy from the online store?

  3. 3 Posted by derekkent23 on 19 Aug, 2017 05:50 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    I would always purchase direct. That way you have access to preview builds of 2017. These often fix issue or add feature that you have to wait a long time for if you don’t purchase direct.
    I also understand Mac store apply restrictions that don’t apply if you purchase direct.

    Hope this helps.

  4. 4 Posted by sth on 19 Aug, 2017 10:00 PM

    sth's Avatar

    This is a restriction of the Apple store in allowing other scripting languages to be added to Apps sold. Sorry but direct download is probably a better value.

  5. 5 Posted by Mike V. on 20 Aug, 2017 12:06 AM

    Mike V.'s Avatar

    I have requested a refund. As soon as I get it I will buy from the online store.

  6. 6 Posted by derekkent23 on 20 Aug, 2017 07:00 AM

    derekkent23's Avatar

    You can download and install from https://infinitekind.com/download-moneydance-personal-finance-software the released build of 2017 or take a look at the preview build of 2017 at https://infinitekind.com/preview also use the text link on that page to see revision notes.
    Either should pick up your existing data set so you can continue to run until you are ready to purchase. The only limitation until you purchase and are sent a key via email is a limit of 100 manually entered transactions. Imports from banks and other programs are not limited, see http://help.infinitekind.com/kb/purchasing-and-upgrading/trial-version

    Hope this helps

  7. 7 Posted by Mike V. on 20 Aug, 2017 03:24 PM

    Mike V.'s Avatar

    Actually, I need to uninstall the MD I purchased from the Mac store since I received a refund. Then I can download and purchase from the online store. I think I will do a complete uninstall but copy my documents to a safe location.

  8. Mike V. closed this discussion on 21 Aug, 2017 03:54 AM.

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