key not accepted

Leo's Avatar

Leo

12 Aug, 2017 05:10 PM

reinstalling, key not accepted?

  1. 1 Posted by Leo on 12 Aug, 2017 05:18 PM

    Leo's Avatar

    key not accepted: the license key you entered is incorrect. please try again

  2. 2 Posted by Leo on 12 Aug, 2017 05:23 PM

    Leo's Avatar

    reinstalling moneydance, key is notaccepted

  3. 3 Posted by dwg on 12 Aug, 2017 10:43 PM

    dwg's Avatar

    The two most likely causes of this issue are:

    1. Using a Moneydance license key for a different version of Moneydance than what you are installing, license keys are version specific

    2. Making a typo when entering the key.

  4. 4 Posted by derekkent23 on 13 Aug, 2017 06:43 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    Just to add if your original purchase was for an older version they can be downloaded from
    https://infinitekind.com/previous-versions-of-moneydance

    Hope this helps.

  5. 5 Posted by lhitchus on 14 Aug, 2017 01:48 AM

    lhitchus's Avatar

    Thanks for the info, havent figured out why yet but i missed the first letter of the key when it was sent to me, it worked finally with the latest
     down load , appreciate the thot!
    Leo

    ----- Original Message -----

  6. Henry closed this discussion on 14 Aug, 2017 01:36 PM.

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