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No "Online" banking button in account register

Arthur Fritz

29 Jan, 2012 03:47 PM via web

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I am brand new to Moneydance and trying to set it up on my computer. I want to set up online banking. From your pdf manual (page 14), I followed steps 1 & 2. Step 3 states "From the menu bar at the top of the screen select Online (arrow) Set Up Online Banking."

I am looking all over my screen and there is NO "Online" button or prompt or selection anywhere. What do I do?

1. 2 Posted by jbnyt on 29 Jan, 2012 04:21 PM

   

   Once you open MD you should see a series of menu items running along the top of the screen: Moneydance (on a Mac); File; Edit; View; Account; Online; Tools; Extensions; Window; Help.

   If you don't see this post back stating what your operating system is as well as what version of MD you're running.

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2. 3 Posted by -Kevin N. on 29 Jan, 2012 04:26 PM

   

   Hi Arthur,
   I've attached a screenshot of where the 'Online' menu bar item should be.
   As jbnyt stated, if you are on a Mac, it may appear above the Title bar.
   HTH -Kevin N.

   • Menu_Bar_Online.jpg 60.9 KB

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3. Support Staff 4 Posted by Angie Rauscher on 29 Jan, 2012 08:12 PM

   

   Arthur,

   Jbnyt and Kevin are both correct. If this doesn't help do let me know and we'll keep working on it,

   Angie Rauscher
   Moneydance Support

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4. Angie Rauscher closed this discussion on 29 Jan, 2012 08:12 PM.

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