Unable to Scroll in Catergory, Check #, Description Pop Ups

pcook911's Avatar

pcook911

31 Aug, 2010 04:16 AM via web

After the latest Java update I am unable to scroll in the category, Check #, or any pop op window.

Moneydance 2010r3 (751)
Java 6 Update 17 (build 1.6.0_17_b04)

TIA,

Paul

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  1. 32 Posted by Neville Crook on 02 Dec, 2010 02:53 PM

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    Soren

    I should have pointed out that I am using MS Windows Vista not Mac, sorry cannot help there.

  2. 33 Posted by Michael Potter on 04 Jan, 2011 05:20 PM

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    Has this issue been resolved yet?

  3. Support Staff 34 Posted by Tom Freeman on 18 Jan, 2011 09:27 PM

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    Not yet. We're still trying to track the problem down. It's proving quite difficult to figure out exactly what it is that changed that might be causing this problem. We're are working on it, though, and we'll update everyone when there's a fix.

    Tom

  4. 35 Posted by Gordon Gardner on 22 Jan, 2011 08:14 PM

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    Have only now encountered this problem having just upgraded Mac Leopard to Snow Leopard. I ma running Java Version 1.6.0_22. The main pages scroll without problem. The difficulties are in the pop up menus. Trying to use Mac Book track pad the screen disappears this is also the case with a might mouse. I was blaming Apple until I came across this thread.

    I have been a Moneydance user for some years and find this issue to be a real drawback slowing data entry.

    Gordon

  5. 36 Posted by Neville Crook on 27 Jan, 2011 03:33 PM

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    Gordon

    I am on Win 7 and when I had this problem I uninstalled Java 22 and reinstalled Java 16 and everything else seems to work OK, not sure about Mac.

    Regards

    Neville

  6. Support Staff 37 Posted by Jessica Little on 08 Feb, 2011 04:21 PM

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    Hi All,

    We've released a build of Moneydance 2010 that should fix this bug. You can download the update for your platform from our website at: http://moneydance.com/preview/756/

    Sorry for the delay on this. Please let me know if you have any trouble updating or connecting after you've updated.

    Jessica Little
    Moneydance Support

  7. 38 Posted by Michael Potter on 08 Feb, 2011 04:26 PM

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    This fixed the issue for me. Thank you!

  8. 39 Posted by Blorg on 08 Feb, 2011 06:42 PM

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    Excellent, thank you.

    Is there a date scheduled yet for the next official release, and if so will this fix be part of that release?

  9. Support Staff 40 Posted by Ben Spencer on 08 Feb, 2011 08:27 PM

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    The next stable release is still having a few UI wrinkles ironed out. We hope to have a preview of it released imminently.

    Yes this fix will be included in the next stable release.

    Ben Spencer
    Moneydance Support

  10. 41 Posted by Anna on 09 Feb, 2011 03:23 PM

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    This worked for me in Mac, so happy this is finally resolved!

  11. 42 Posted by Emmett on 10 Feb, 2011 01:46 AM

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    Hi Jessica,

     Which 756 build do I down load to fix this issue.  I am running Win XP and MD 751.  Its been a long time since I down loaded a bug fix.  When I go to the link you posted it has multiple sub directories and files.
    

    Thanks, Emmett

  12. 43 Posted by -Kevin N. on 10 Feb, 2011 02:07 AM

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    Hi Emmett,
    For Win XP go to:
    http://moneydance.com/preview/756/
    Click on the bottom folder labled 'Installers/'.
    In the Installers folder, click on 'MoneydanceInstall.exe'
    Save it to you hard disk and then run it.
    HTH -Kevin N.

  13. 44 Posted by Gordon & Janet Gardner on 05 Mar, 2011 01:23 AM

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    Ben:
    Continuing to have problems with scrolling in pop ups. Running Moneydance
    2010r3 (756) on Mac Book with OS X 10.6.6. Unless I move the curser to the
    blue scroll bar the window disappears. In main windows either the track pad
    or button on mouse allows scrolling anywhere within the window. Java SE 6
    (1.6.0_22-b04-307} is "on" for both 64-bit & 32-bit.
    Any suggestions
    Gordon G

    On Tue, Feb 8, 2011 at 3:28 PM, Ben Spencer <
    ***@tenderapp.com> wrote:

  14. Support Staff 45 Posted by Jessica Little on 06 Mar, 2011 02:29 PM

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    Hi Gordon,

    Which popups are you having trouble scrolling in? We've gotten reports that a few are still not working correctly, but the account selection one should be working fine. Can you let me know exactly which ones you're having trouble with, so that I can make sure we're working on the right problems?

    Jessica Little
    Moneydance Support

  15. 46 Posted by Gordon Gardner on 07 Mar, 2011 12:48 AM

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    Greetings Jessica.

    The main culprit is in the Investment Register - Security Selection.
    Category Tags in the Bank Register are somewhat unstable.

    Thank's for your assistance

    Gordon G

  16. Support Staff 47 Posted by Jessica Little on 07 Mar, 2011 06:38 PM

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    Hi Gordon,

    Thanks for the update. Those are indeed popups that we know still have the scrolling problem. I've attached the ticket for that bug to this thread. We'll let you know when it's fixed.

    Jessica Little
    Moneydance Support

  17. 48 Posted by frankrader on 14 Mar, 2011 05:16 PM

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    Java 1.6.0_24
    Moneydance 2010r3 (751)
    Mac 10.6.6
    2.53 Ghz Intel Core i5
    4 GB 1067 MHz DDR3

    Two finger trackpad scrolling within a pop up category window closes the window rather than scrolling. I can scroll if I use the scroll bar to the side of the window.

  18. Support Staff 49 Posted by Jessica Little on 14 Mar, 2011 06:36 PM

    Jessica Little's Avatar

    Hi Frank,

    You'll need to upgrade to build 757 to fix this. You can download the update for your platform from our website at: http://moneydance.com/preview/757/

    Jessica Little
    Moneydance Support

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