PNC Direct Connect

airrich's Avatar

airrich

06 Jul, 2018 04:55 PM

I recently switched over to PNC in hopes that Moneydance would work with it as TD Bank seems to have lost it. It seemed like there was a PNC Direct Connect and so forth. I got the pin from PNC today, but can't get this working. What am I doing wrong? Moneydance is asking for a username, the PNC provided PIN and for me to create a new 4 digit pin. I keep getting the following message:

The given customer ID or PIN is not valid. For more information, contact your financial institution.

Additional information from the server:
Signon (for example, user ID or password) invalid

  1. 1 Posted by airrich on 06 Jul, 2018 05:27 PM

    airrich's Avatar

    Found the issue. When prompted for user name it is your social security number that needs to be entered.

  2. airrich closed this discussion on 06 Jul, 2018 05:28 PM.

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