PNC Direct Connect

airrich's Avatar


06 Jul, 2018 04:55 PM

I recently switched over to PNC in hopes that Moneydance would work with it as TD Bank seems to have lost it. It seemed like there was a PNC Direct Connect and so forth. I got the pin from PNC today, but can't get this working. What am I doing wrong? Moneydance is asking for a username, the PNC provided PIN and for me to create a new 4 digit pin. I keep getting the following message:

The given customer ID or PIN is not valid. For more information, contact your financial institution.

Additional information from the server:
Signon (for example, user ID or password) invalid

  1. 1 Posted by airrich on 06 Jul, 2018 05:27 PM

    airrich's Avatar

    Found the issue. When prompted for user name it is your social security number that needs to be entered.

  2. airrich closed this discussion on 06 Jul, 2018 05:28 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac