Removing Accounts from Online Banking

richard's Avatar


04 Jul, 2018 08:53 PM

I've used Moneydance for many years. I've also used Online Banking for much of that time to download (some strange version of) transactions from several bank accounts and two credit card account.

That still mostly works, but I have had to move banks and there are a number of accounts at the old bank which have been closed. I get (innocuous) error messages about them but can't figure out how to remove those accounts from "Download All Accounts". Can you instruct me how to get to those accounts and deactivate them (without messing up the other valid accounts).

Please help.


  1. 1 Posted by -Kevin N. on 04 Jul, 2018 10:47 PM

    -Kevin N.'s Avatar

    Hi --RK,

    Safe computing 101 dictates that before making any critical changes, make a copy or backup of your data file.

    Open Moneydance to one of the accounts in question.
    From the Moneydance menu bar, go to Online > Set Up Online Banking.
    In the resulting 'Online Banking Services' form, click on 'Disable'.

    Repeat for any other accounts that you wish to disable.

    -Kevin N. (not a member of MD support)

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac