downloading checking transactions

Julie Delagrange's Avatar

Julie Delagrange

11 Jun, 2018 01:26 AM

Suddenly I cannot download transactions from our checking account. Please advise.

  1. 1 Posted by -Kevin N. on 11 Jun, 2018 01:33 AM

    -Kevin N.'s Avatar

    Hi Julie,

    In order for support to be able to help you, you'll need to provide the name of the bank, the version and build number of Moneydance that you are using and the exact text of any error message that you receive when attempting to connect to your bank.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by Julie Delagrang... on 11 Jun, 2018 03:32 PM

    Julie Delagrange's Avatar

    Hi Kevin,

    PNC Bank
    Version 2014.5

    Reading through previous posts, I did try the Python Interface which did
    not work either. Now it is not giving me the option to even download
    checking transactions. I have removed the python interface and it still
    won't give me the option to download :(

     A communication or parsing error occurred. This could be the result of a
    network problem, a proxy error, or misconfigured server.
    Error Description: java.io.IOException: HTTP Error:400 Bad

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