initial set up

peneloper.ettinger's Avatar

peneloper.ettinger

13 Feb, 2018 04:42 PM

Looking for guidance on setting up the program. Just purchased after terrible experience with Quicken

  1. 1 Posted by -Kevin N. on 13 Feb, 2018 04:57 PM

    -Kevin N.'s Avatar

    Hi peneloper.ettinger,

    The Moneydance Knowledge Base offers a trove of general information.
    http://help.infinitekind.com/kb

    Any specific issues will be addressed by either the Moneydance support staff or one of the user-base - usually within 24 hours.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by peneloper.ettin... on 13 Feb, 2018 05:07 PM

    peneloper.ettinger's Avatar

    Sent from my iPad

  3. Support Staff 3 Posted by Ian O on 14 Feb, 2018 10:18 AM

    Ian O's Avatar

    Hi,

    Sorry to hear of your frustrations. I'm afraid we don't offer phone support. We are a very small team and with a customer base world-wide, unfortunately it's just not feasible. I'd be happy to provide assistance via the forum.

    If you let me know where you are encountering problems and which features of Moneydance you'll be using, I can provide guidance and links to the articles you'll need to get everything setup and working as you'd like.

    Ian O
    Infinite Kind Support

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