Syncing with bank

Ray's Avatar


12 Jan, 2018 01:30 AM

Even when I set up my account it will not log in to my bank. My bank is Key Bank

  1. Support Staff 1 Posted by Ian O on 12 Jan, 2018 11:52 AM

    Ian O's Avatar

    Hi Ray,

    Sorry to hear of the issue you have encountered while using Moneydance. Can you let me know the version of Moneydance you are using? You can check this within Moneydance by navigating to Help --> About Moneydance.

    Can you also let me know the exact error message you are receiving when you attempt to connect?

    Ian O
    Infinite Kind Support

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