BBVA Compass: HTTP Error:404

fj58's Avatar

fj58

14 Aug, 2017 03:35 PM

Attempted to download various BBVA Compass accounts this morning to find the following error:

"A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.io.IOException: HTTP Error:404 Not"

Attempted:

Online | Setup Online Banking | Change | New Connection | BBVA Compass

and received:

"I'm sorry, an error occurred: java.io.IOException: HTTP Error:404"

Could not establish BBVA Compass as a Financial Institution.

Showing page 2 out of 2. View the first page

  1. 31 Posted by fj58 on 20 Oct, 2017 03:55 PM

    fj58's Avatar

    No change. Same popup as in 27.

    Again, although the popup appears after first authentication step in new connection setup, it authenticates sufficiently to allow me to choose what account to use.

    Thanks for the efforts.

  2. 32 Posted by me on 01 Nov, 2017 03:53 AM

    me's Avatar

    similar problem, however I get the account association screen (checking/savings) with everything grayed out except "cancel". Screen shot in another thread by a user having the same issue

  3. Support Staff 33 Posted by Henry on 07 Nov, 2017 02:51 PM

    Henry's Avatar

    Hi,

    Thank you for your patience, after communicating with BBVA Compass we now have the resolution instructions available here.

    Please let us know if you continue to have connection problems after following the instructions above.

    Henry
    Infinite Kind Support

  4. 34 Posted by fj58 on 07 Nov, 2017 03:31 PM

    fj58's Avatar

    No joy.

    Same behavior: "Downloading Transactions" with no download.

    Attached is cleansed console dump.

    At 08:51 11/7/2017, Henry stated:

  5. 35 Posted by me on 08 Nov, 2017 04:07 AM

    me's Avatar

    No joy. I get this issue when trying to set up a new connection.

    First screen after authentication passes. No ability to select anything other than cancel on the screen.

  6. 36 Posted by webyan on 10 Nov, 2017 01:42 AM

    webyan's Avatar

    Same here. I tried the new instructions and the behavior did not change.

    I notice Moneydance is still using the old routing number from Compass Bank, 111907445. When BBVA bought them it changed to 113010547. Not sure if that matters.

  7. 37 Posted by Alex on 10 Nov, 2017 02:29 AM

    Alex's Avatar

    i have been experiencing the same behavior as fj58,
    "Downloading Transactions" with no download.

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