Online banking signup

Mark's Avatar

Mark

16 Mar, 2019 10:32 AM

Hello. Why i cant connect my bank? Login and password correct.

  1. 1 Posted by TonyRI on 16 Mar, 2019 11:28 AM

    TonyRI's Avatar

    Hi Mark,

    It might be necessary for you to contact your financial institution to enable Direct Connect. Oftentimes the Usernames and Passwords/PIN for OFX direct connections are different from those used for website access.

    http://help.infinitekind.com/kb/online-banking-and-bill-pay/direct-...

    Regards,

    Tony (Not from MD Support)

    N.B. Edited Response

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