Integrated browser fails to import

jwalzer's Avatar


20 Feb, 2019 12:02 AM

I just installed 2019.1. In the past, I downoaded qfx files & imported them from my credit card account. I tried the integrated browser and it failed with the attached message. After this happened, I confirmed that I could still do it with my regular browser (Firefox) and it worked fine. What do you suggest?

  1. Support Staff 1 Posted by Ethan on 20 Feb, 2019 12:06 AM

    Ethan's Avatar

    Thanks for the information! I'll pass this on to our developers for their review. The internal browser is still in the beta phase, so we are collecting information like this to sort it out. Which bank are you trying to download from?

    Infinite Kind Support

  2. 2 Posted by jwalzer on 26 Feb, 2019 05:10 PM

    jwalzer's Avatar

    Sorry, I thought it would be clear from the file name: HVFCU Visa (also accessed through GoToMyCard).

  3. 3 Posted by laurent.guillau... on 27 Feb, 2019 02:05 PM

    laurent.guillaume's Avatar

    I got the same issue with my french institution
    If you need more input, sample files, etc...
    Regular manual import of the same file is working fine, just not working with the internal browser.

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