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02 Jan, 2019 08:58 PM
Similar to some other postings I see, I'm experiencing issues with Citicard downloads. I have a long time Citi credit card that has been downloading transactions into Moneydance for several years. Last retrieval was in late October. Went to retrieve this today and nothing came down. I tried removing the online setup and doing it from scratch again. It goes through the setup but won't retrieve the possible accounts to select one. The console messages say access denied but I know the account info is correct and I can login on the web. I'm using 2017.10.
Below is the output from the console during the setup...
selected account: Citi Credit Card
Sending message to https://www.accountonline.com/cards/svc/CitiOfxManager.do
connecting to: https://www.accountonline.com/cards/svc/CitiOfxManager.do with method: POST
Connecting to www.accountonline.com
acceptable protocols: TLSv1 TLSv1.1 TLSv1.2
Connecting with https headers:
POST /cards/svc/CitiOfxManager.do HTTP/1.1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.15063
Date: Wed, 2 Jan 2019 15:41:55 EST
HTTP/1.1 403 Forbidden
Expires: Wed, 02 Jan 2019 20:41:55 GMT
Date: Wed, 02 Jan 2019 20:41:55 GMT
HTTP response headers:
date: [Wed, 02 Jan 2019 20:41:55 GMT]
expires: [Wed, 02 Jan 2019 20:41:55 GMT]
Reading message from https://www.accountonline.com/cards/svc/CitiOfxManager.do
<HTML>uh oh, we've gotten some OFX with no headers: <HTML>
You don't have permission to access "http://www.accountonline.com/cards/svc/CitiOfxManager.do" on this server.<P>
Unhandled OFX message set: HEAD
Unhandled OFX message set: BODY
accounts are available!
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