Suddenly stopped downloading transactions

bacushman's Avatar

bacushman

23 Oct, 2018 05:29 PM

MD Suddenly stopped downloading transactions from Chase. When I Press Ctrl-D it says "downloading transactions", then stops, then a minute later:

"There was an error communicating with your financial institution. The details of this error are below.

Bank Name: Chase
Account: Chase
Account Number: xxxxxxxx

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.net.SocketTimeoutException: Read timed out"

I have communicated with the bank and they say I am connected ok. Software error.

  1. 1 Posted by alex.f on 23 Oct, 2018 07:26 PM

    alex.f's Avatar

    Seems like Chase was having issues, but try again because it appears to be working now.

  2. 2 Posted by bacushman on 23 Oct, 2018 09:08 PM

    bacushman's Avatar

    Yes, working now. Thanks, Alex.

    Barry

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