Connecting to my bank

Thom B Horton's Avatar

Thom B Horton

13 Oct, 2018 07:31 PM

Am trying to connect to my bank, but TD Bank is not listed. There are 2 TD banks shown, but bot mine,

  1. Support Staff 1 Posted by Henry on 14 Oct, 2018 12:29 PM

    Henry's Avatar

    Hi Thom,

    Thank you for contacting us.
    We did have a connection listed as 'TD Bank Online Banking - New' which I believe is the connection you need.
    Unfortunately we have temporarily removed this connection. Since a recent system update at the banks end, we've been unable to get the connection re-established within Moneydance. Our connection specialist and our lead developer are working on this but unfortunately we haven't resolved the issues yet.

    Until this is resolved, the best way to get your transactions into Moneydance is to use a web browser to download files from your bank's web site. You can download into QFX, OFX, OFC or QIF files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance. You can find the steps for manually importing your data in this article.

    Henry
    Infinite Kind Support

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